Get in Touch With Us

Got a question about a review on this site, spotted something that needs updating, or just want to tell us what we got right or wrong? This page covers how to get in touch with 916thc.com and what happens once your message lands in our inbox.

How to Send Us a Message

Email is the best way to reach our team. Write to us at [email protected] and a real person will read what you send — we do not rely on automated replies to stand in for an actual answer.

A short line explaining what your message is about helps us route it to the right person and reply faster. If your question relates to a specific operator we cover, such as one of the sweepstakes casinos listed on our site, naming it directly saves a back-and-forth.

What We Can Help With

We cover sweepstakes and social casinos — sites that use Gold Coins and Sweepstakes Coins rather than traditional real-money wagering. Reasonable topics for a message include:

• General questions about how sweepstakes casinos work — the dual-currency model, how the free entry method works, or how prize redemptions are typically handled.
• Corrections and updates — if a welcome offer, editorial rating, or state availability we listed looks out of date, tell us. Operators change terms often, and we want our pages to reflect that.
• Feedback on our coverage — if you think a platform deserves a closer look, or you have used one of the sites we mention and want to share your experience.
• Partnership or editorial enquiries — if you represent an operator or a media contact and want to discuss our coverage, introduce yourself and explain what you're proposing.
• Concerns about play habits — if you or someone you know is finding it hard to keep sweepstakes casino play in check, mention it in your message and we will point you towards responsible-play resources.

What We Cannot Do By Email

We are an independent review and comparison site, not the operator of any sweepstakes casino. That means we cannot access anyone's account, process a coin purchase or redemption, verify a reader's identity, or resolve a dispute with a specific platform. For anything involving your account, verification documents, or a redemption in progress, contact the support team of the sweepstakes casino directly — most list their own contact details in their terms or help centre.

Similarly, we cannot confirm whether a particular site is legal to use in your specific state. Availability for sweepstakes casinos varies by state and changes over time, and rules differ operator by operator. If you are unsure, check the operator's own eligibility list and your state's current guidance rather than relying on a blanket answer from us.

What to Expect After You Write In

Every message is reviewed individually. We aim to reply within a couple of working days, though it can take longer if we need to check facts before responding — for instance, confirming a welcome bonus or eligible-states list with the operator's current terms before we update anything on our site. If your message flags an error, we will look into it and correct the relevant page where warranted.

Keeping Our Coverage Accurate

Sweepstakes casino terms, welcome offers, and state-by-state availability change more often than most readers expect, and we depend partly on reader reports to catch that. Our rankings are not influenced by any commission we may earn if you sign up through a listed offer — reader corrections and genuine platform changes are what move a listing, not payment. If something you read on one of our pages, including our roundup of options like Crown Coins or McLuck, does not match what you experienced when you visited the operator's site, we would rather hear about it than leave the page as-is.

If your interest is specifically in options for UK players affected by GamStop restrictions, that falls outside what this US-focused contact page covers — you'll find that topic on our trusted non-GamStop casinos page instead.

Before You Write In

A few quick checks can save time on both sides:

• If your question is about age requirements or a state exclusion, check the operator's own terms page first — these are set by each platform and can differ even among sites we cover.
• If it's about a stuck redemption or identity verification, contact the operator's own support channel — they hold your account details, we do not.
• If it's feedback, a correction, or a general question about how sweepstakes casinos work, our email is the right place.

We appreciate you taking the time to reach out. Whether it's a small correction or a broader question about how this corner of online gaming works, hearing from actual readers is what keeps our coverage useful.